Privacy Policy

Broadhurst Digital (referred to as "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make inquiries, or engage our services through www.broadhurst.digital  (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the individual web pages you view, websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using various technologies, including:

Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. You can learn more about cookies and how to disable them at http://www.allaboutcookies.org.

Log files: Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

We use the following third-party services, which may also collect Device Information:

  • Clearbit
  • Delve.ai
  • Google Analytics (Universal Analytics and GA4)
  • Google Tag Manager
  • HubSpot
  • Inlinks
  • Meta Pixel
  • Microsoft Clarity
  • Traek
  • Trustmate
  • Twitter Universal Website Tag
  • VBout

When you make an inquiry or engage our services, we collect certain information from you, including your name, email address, phone number, company name, and any additional information you choose to provide. We refer to this information as "Inquiry Information."

When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Inquiry Information.

How We Use Your Personal Information

We use Inquiry Information to:

  • Communicate with you
  • Provide you with information about our products and services
  • Respond to your inquiries
  • Screen for potential risk or fraud

We use Device Information to:

  • Improve and optimize our Site
  • Assess the success of our marketing and advertising campaigns
  • Screen for potential risk and fraud (e.g., your IP address)
  • Generate analytics about how users browse and interact with our Site

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt-out of targeted advertising by visiting:

FACEBOOK: https://www.facebook.com/settings/?tab=ads 

GOOGLE: https://www.google.com/settings/ads/anonymous

TWITTER: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Joint webinars and events

Occasionally, we partner with third-party companies to host webinars, events, or other promotional activities. When you register for a joint webinar or event, our partner company may collect your Personal Information, including your name, email address, and other registration information.

In these cases, our partner companies will share your Personal Information with us. They process your Personal Information in accordance with their own privacy policies. We encourage you to review the privacy policy of our partner companies to understand how they may process and use your Personal Information.

Upon receiving your Personal Information from our partner companies, we will use and protect your data in accordance with our own privacy policy. We may use your Personal Information to:

  • Communicate with you
  • Provide you with information about our products and services
  • Respond to your inquiries
  • Screen for potential risk or fraud

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we process your information to fulfill contracts we might have with you (e.g., providing services you request) or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you engage our services or make an inquiry through the Site, we will maintain your Inquiry Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at martin [at] broadhurst.digital or by mail using the details provided below:

The Webmaster, Broadhurst Digital, 18 St Nicholas Place, Milford Street, Derby, Derbyshire, DE1 3GD, United Kingdom